Frequently Asked Questions

Does visuEats have its own delivery team? +

Yes, our dedicated delivery team, known as "knockers," handles all deliveries.

Is delivery limited to Kingston? +

No, visuEats provides delivery services islandwide across Jamaica.

How will I know when I receive an order? +

Each restaurant has its own dashboard on visuEats to manage orders, menus, reservations, and more in real-time.

When do I get paid for each order? +

Payments are processed within 24 hours for orders placed before 4 PM and within 48 hours for orders placed after 4 PM or on the weekend.

How do I get paid? +

visuEats securely connects directly to your bank account for hassle-free payments.

Do you provide a tablet for order management? +

No, visuEats is accessible from any device, including your phone or tablet.

Do you offer photoshoot services? +

No, but we can effectively use your existing social media food photos to showcase your offerings.

How does visuEats work? +

Download the app and experience it firsthand with partner restaurants like VODA, Macau, Uncorked, and Chez Maria.